Read more about our disaster recovery and Business Continuity Plan here.

1. BUSINESS FUNCTION RECOVERY PRIORITIES
Disaster recovery teams use this strategy to recover essential business operations at an alternate location site. The information system and IT teams restore IT functions based on critical business functions.

Saas infrastructure on AWS:
Scheduler instance - this service is used to provision new web servers and RDS instances
Webservers
RDS

Development infrastructuur on AWS:
Develop environment
Test environment
Staging environment

New office location

2. RELOCATION STRATEGY
First make sure we can’t recover in AWS Region Frankfurt
If Frankfurt is not working we start up the service in AWS Region Parijs

3. ALTERNATE BUSINESS SITE
An organization uses the alternate business site and relocation strategy in the event of a disaster or disruption that inhibits the continuation of the business processes at the original business site. This strategy should include both short-term and long-term relocation sites in the case of both types of disruptions.

Short term

In case the office is not available due to disaster or disruption everybody can work from home using the develop, test and staging environments in the cloud.

Contact real estate agent to provide temporary location.

Long term

Find new permanent location.

4. RECOVERY PLAN

5. RECOVERY PHASES
These are the activities most needed for the business to continue, and the recovery plan should target these essential business functions. The recovery plan should proceed as follows:

A. DISASTER OCCURRENCE
The company declares a disaster and makes the decision to activate the rest of the recovery plan.

B. PLAN ACTIVATION
During this phase, the company puts the business continuity plan into effect. This phase continues until the company secures the alternate business site and relocates the business operations.

C. ALTERNATE SITE OPERATION
This phase continues until the business can restore the primary facility.

D. TRANSITION TO PRIMARY SITE
This phase continues until the company can appropriately move business operations back to the original business site.

6. RECORDS BACKUP
All software records have a backup at AWS by Amazon.
All company records have a backup at a Dutch backup service by KPN

7. RESTORATION PLAN
Disaster recovery/It teams maintain, control, and periodically check on all the records that are vital to the continuation of business operations and that would be affected by facility disruptions or disasters. The teams periodically back up and store the most critical files at an offsite location.

Contact insurance to enable disaster clause.
Bring ICT United (it service provider) in contact with insurance company to replace all hardware.
Have ICT united provide all new laptops, NAS and windows server
Restore backups and images

8. RECOVERY teams
The company establishes recovery teams and divides the participants into appropriate groups based on job role and title. The organization designates a team leader for each team. It assigns a specific role or duty to each remaining member of the team.

A. TEAM ROLES
Team Leader: Jeroen Guldemond - CEO,
Backup Team Leader: Job Kelderman - CTO
Team Member: Office manager, Project Manager, Lead architect, ICT United (IT service provider), Support staff

B. TEAM CONTACTS
Stored in the Contact List Appendix.

C. TEAM RESPONSIBILITIES
Incident Commander: Jeroen Guldemond
HR/PR Officer: Job Kelderman
Information Technology: Job Kelderman
Finance/Admin: Jeroen Guldemond
Legal/Contacts: Jeroen Guldemond

9. RECOVERY PROCEDURES
The company details the specific activities or tasks needed to recover normal and critical business operations. It describes each strategy by enumerating the specific set of activities and tasks needed to recover appropriately.

All personnel can work from home and keep running the business.
Contact insurance to enable disaster clause.
Contact real estate agent to provide temporary office space.
Bring ICT United (it service provider) in contact with insurance company to replace all hardware.
Have ICT united provide all new laptops, NAS and windows server.
Restore backups and images.
Order all items on inventory list.
Install all furniture and laptops and screens in new office.
Install coffee machine.
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